Frequently Asked Questions
Everything you need to know about Pappy & Company orders, products, and shipping.
What is your return policy for apparel and accessories?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.
How long will it take for my order to ship?
Standard orders typically process within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and import duties are calculated at checkout based on the destination country.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products sustainably made?
We prioritize quality craftsmanship and partner with manufacturers who uphold high ethical standards. Many of our textile products use premium natural fibers designed for longevity.